At SYMWAIR, we are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.

1. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and other details you provide when contacting us.
• Technical Data: IP address, browser type, device type, operating system, and usage data collected through cookies and similar technologies.
• Business Data: Information related to your business inquiries, services, or products you are interested in.

2. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide the services you request.
• To improve our website and services through analyzing user interactions.
• To send you relevant communications and updates regarding our services, with your consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide your information, such as subscribing to our newsletter or contacting us directly.
• Contractual Necessity: When processing is necessary for the performance of a contract or to take steps before entering into a contract.
• Legitimate Interests: For purposes such as improving our services, conducting business, and legal compliance.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

• Service Providers: Third-party vendors that help us deliver services, such as IT support or marketing.
• Legal Compliance: When required by law or in response to legal requests.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal or contractual obligations.

6. Your Rights

As an EU resident, you have the following rights under the GDPR:

• Right to Access: You can request a copy of your personal data.
• Right to Rectification: You can update or correct inaccurate data.
• Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
• Right to Restriction: You can request the restriction of processing in some cases.
• Right to Data Portability: You can request your data in a portable format.
• Right to Object: You can object to processing based on legitimate interests.

You can exercise these rights by contacting us using the details provided below.

7. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: symwairoffice(at)gmail.com